Straight Answers
Frequently Asked Questions.
Answers to the questions we hear most from customers and their families. Don’t see yours? Call us.
About Our Products & Equipment
What types of mobility scooters do you carry?
We carry both 3-wheel and 4-wheel scooters. Three-wheel models turn tighter, so they’re great indoors; four-wheel models are steadier outside on uneven ground. Come in and we’ll help you figure out which fits your day-to-day.
What is the difference between a lift chair and a recliner?
A lift chair gently tilts forward and helps push you up to standing — a regular recliner just reclines. If you’re dealing with arthritis, recovering from surgery, or your legs aren’t as strong as they used to be, that little bit of help makes a real difference.
Do you carry both side-entry and rear-entry wheelchair vans?
Yes, we keep both in stock. Side-entry lets the wheelchair user ride up front — even drive; rear-entry usually costs less. Come in and we’ll talk through which one actually makes sense for you.
Can I try equipment before I buy?
Absolutely — come try anything on our showroom floor, take your time, no pressure to decide today. Want to test drive a van first? We can set that up too.
About Paying & Funding
Do you offer financing?
Yes — we work with financing partners who specialize in this kind of equipment and these kinds of vehicles. What you qualify for depends on your credit, but check out our Financing Guide or just give us a call to get started.
What payment methods do you accept?
Financing, or just paying yourself (cash, check, or card). Not sure which fits your situation? Our How Do I Pay For This guide breaks each one down in plain English.
Do you bill insurance?
No — we don’t bill insurance or any health coverage plan. Customers pay us directly, either through financing or out of pocket by cash, check, or card. Our How Do I Pay For This guide walks through both options.
About Our Services
Do you service equipment I didn’t buy from you?
Yes — doesn’t matter where you bought it. Give us your make and model and we’ll tell you straight whether we can help.
How long do repairs typically take?
Most repairs are same-day or next-day. Bigger jobs — a full lift or ramp install, or a part we need to order — can take longer. Call us with your specific repair and we’ll give you a straight timeline before you bring it in.
Do you offer in-home service calls?
Yes. Some things just aren’t safe to haul in — stair lifts especially, and some of the bigger scooters. Call us to set up a visit and we’ll confirm we can get to you.
Call Us With Any Question
Call us.
Call us — our team is happy to answer anything, no purchase necessary.
(863) 816-1513